504 gateway time out my pet cert11/14/2023 ![]() ![]() All Guests entering Acrisure Stadium for a Pittsburgh Steelers game, regardless of age or size, must have a valid event ticket or credential to gain admission.If this occurs, Guests should proceed to the Guest Services Kiosk at Gate B for authorization to exit and return. Once a Guest enters Acrisure Stadium, they may not exit and then re-enter, except in the case of an emergency.Guests arriving after halftime for University of Pittsburgh games may enter any of the main gates, which remain open the entire game.Guests with a valid ticket who arrive for University of Pittsburgh games with a child over the age of 1 should visit the Ticket Office on Art Rooney Ave, before entering the stadium.Admission University of Pittsburgh Panthers Policy: You will be required to deposit your driver’s license in order to use a wheelchair. Generally, these can be obtained at the Guest Service Locations located at Stadium Gates and Guest Service 104 located near the FedEx Great Hall. Wheelchair AvailabilityĪcrisure Stadium has a limited number of wheelchairs available for use during events. Service AnimalsĪnimals are not allowed in Acrisure Stadium however, an exception is made for service dogs and miniature horses. All kits must be returned at the conclusion of the event. Kits are available at all Guest Services and First Aid locations and can be checked out with a Driver’s License on event days. Sensory Inclusive ProgramĬertified through KultureCity, Acrisure Stadium Team Members are equipped with training and tool kits to provide the best fan experience to individuals with autism or sensory needs. Guests with questions may contact the Guest Services Department at 41, Ext. Ford Fan Zone or Standing Room Only tickets cannot be exchanged. Wheelchair platform ticket exchanges accommodate a guest with a disability and one companion, exchanging two tickets total. All exchanges must be done the day of the event and operate on a first-come, first-served basis. Acrisure Stadium Guest Services Rooms are located behind sections 104, 123, 504, and 528. Guests needing to exchange current tickets for accessible seating may do so at any Guest Services Room. Family or companion restrooms are also located on every level in the stadium. RestroomsĪll public restrooms are accessible to Guests with disabilities. Ramps & EscalatorsĬode compliant public ramps and escalators are available. They can be reached at 41 for accessibility requests.ĪDA Drop Off Points are located at the intersection of Art Rooney Avenue and Reedsdale Street at the Northeast corner by Gate B and on North Shore Drive at the Southwest Corner, directly across from the Carnegie Science Center. ![]() Parking & Drop-Off / Pick-UpĪlco Parking Corporation operates the parking lots surrounding the stadium. 4) no later than three weeks after the event ticket sales begin. Guests requiring interpreting services for concerts are asked to contact the Guest Services Hotline (41, Ext. Team Members are trained in emergency preparedness including the appropriate ways to evacuate Guests with disabilities. ElevatorsĮlevators for Guests with disabilities are available. The Team Members at all of the Guest Services Rooms are trained in assisting Guests with any other special requests or accommodations. Team Members at the Guest Services Rooms inside Acrisure Stadium can assist in re-seating Guests with disabilities. Additionally, there are Guest Services kiosks located inside each of the main entry gates. Guest Services Rooms are located near Sections 104, 123, 504 and 528. ![]() Guests may request additional assistance from the nearest Team Member at any food service locations. ![]() Concessions StandsĮvery concession stand and bar is accessible to Guests with disabilities. Guests may receive closed captioning on their personal smart devices through a private link available here or upon request at any Guest Service Room or Concierge Desk. Please note that Acrisure Stadium is a cashless facility. ATMsĪn accessible ATM is located inside Gate B. The following services are available for Guests with disabilities with further detail the Accessibility page. For questions concerning accessibility services, please call Guest Services at (412) 697-7150, Ext. ![]()
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